Frequently Asked Questions
1. When will I have access to the rooming list?
The latest you would receive access to your rooming list is first thing, the morning of cut-off. We try to grant access at least 1 day prior though to allow time for entry.
2. What does ‘Held’ mean?
Held is the quantity of rooms being held in a courtesy hold/group block for a team. These rooms are held aside a certain number of days and that specific team will be the only ones with access until that deadline. Once the deadline has passed, any rooms that remain will drop back to the ‘Available’ section.
3. What does ‘Waitlisted’ mean?
This means that when the guest was attempting to book that specific night, it was unavailable. The guest elected to join a waiting list for available inventory.